VP8 encoding is enabled by default and does not require any additional configurations.Ĭustomers with Basic authentication proxy settings enabled can now perform Assist sessions by entering proxy credentials one-time at the start of the first session. With the support for VP8 encoding, Memory and CPU usage on the remote device will also see a reduced load. Workspace ONE Assist now supports VP8 encoding on Win10 devices to enhance streaming quality and performance during a screen share session across all supported browsers.

Įnhanced streaming performance with VP8 Encoding for Win10 devices In this release, we have added support for Unattended mode on the IOT Enterprise LTSC OS.

Remote Assist sessions were defaulting to Attended mode on the Win10 IOT Enterprise LTSC OS.

Support for Unattended mode on Windows 10 IOT Enterprise LTSC Version

The minimum UEM Version should be 2210 or later and Windows Hub version should be 22.06 or later for this change to work.With the current release, this has been addressed and the admin should be able to successfully perform a remote assist session even when there is no user logged into the remote device.In earlier releases, when an admin initiated a remote assist session from UEM console on a Windows device with no user logged in, the remote assist session failed to establish.Support for Remote Assist session when no user is logged in to the device This improves efficiency in troubleshooting and average handling time. This feature provides the ability to copy & paste large strings of text from the admin's local machine on to the remote device and vice versa. Clipboard functionality allows IT/Helpdesk Admins to copy & paste text to and from the Remote device.Support for Bi-directional Clipboard functionality

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